Negatives of Hiring Home Instead Senior Care Agency

Introduction:If you have a senior citizen in your life who prefers to remain at home but needs some daily care, you might turn to a nationwide agency like Home Instead Senior Care. That's exactly what I did when my elderly mother came to live with me. And, although not all caregivers we hired through Home Instead were as bad as some, I found more negatives than positives for using the agency to help my elderly mother.

  • 01

    Home Instead Senior Care Is Fairly Expensive

    Now, of course, "expensive" is a relative term and it depends on how much money your relatives have to quantify the word (that was an attempt at a joke...). Home Instead charged my Mom $25 per hour for care - that came out to a cool $1000 a week if I continued to work at my day job which was 40 hours a week. $52,000 a year is a pretty hefty amount to pay for a home senior care worker, I don't care who you are.

  • 02

    Home Instead Home Care Workers Made a Fraction of the Amount Charged

    It turns out that the home care workers we hired through this senior care agency were paid right around minimum age $7.75 per hour. That, to me, was criminal. The company was profiting by $ 17.25 per hour. Now, I realize that they paid basic benefits to their home care workers, such as minimal insurance and 2 weeks vacation and holidays but the profit Home Instead kept seemed excessive to me.

  • 03

    The Home Care Workers Weren't Really Interested In Working

    With very few exceptions, the senior home care workers we hired through the agency were not really interested in catering to my Mother's wants or needs - my Mom is very easy to care for.

    One of the home care workers ran from the kitchen in fear when she opened an egg which was double-yolked (in some societies, this evidently is the sign of the devil). NEXT...

  • 04

    The Substitutes Sent to Fill In For Absent Senior Home Care Workers Weren't Reliable

    Everyone gets sick but when a home care worker couldn't come to the house or called in sick, Home Instead would just send us the next person on the list - not ever a good thing as I had a bunch of dogs and, even though I told them time and time again that I'd handle the day myself, they insisted on sending over substitute senior caregivers who were scared to death of anything with fur.

  • 05

    The Senior Caregivers Were Got Frequently Didn't Speak English

    Now, Mom and I both realize that these are changing times and really have no problem with those who at least understand English but we got some real duds from Home Instead Senior Care. And, Mom just continued to get more frustrated when she'd ask for a cracker and get a glass of milk instead.




Final Thoughts

In the end, I decided to quit my day job and stay home with my Mom myself instead of hiring another elder care agency. I realize that I'm very blessed to be able to do this and others might not have the luxury of this move but, if at all possible, this is the way to go. Sure it's hard work, especially since my Mom is now 94 and slipping mentally, but it's the most rewarding job I've ever held. The sense of satisfaction of knowing that she's well cared and as happy as she can be is my ultimate joy.


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Comments

  • litetender 3/21/2011 Flag This Comment

    My family is taking care of my 88 year old mother in law in her own home. We had in the past, hired some people to help with her (not from an agency, though) and while it is a big responsibility and a lot of work, it is also a good example to set for my children and a privilege and an honor. I commend you!!! High five!

  • PriscillaBenfield 2/7/2011 Flag This Comment

    We had a similar experience with another agency that we had used to get some help with my grandparents. Sometimes it seems that the workers are non-English speaking and they will work for low pay and not care about the work. Great list and high 5 for informing people of the troubles that you can run into.

  • ListingToTheLeft 2/6/2011 Flag This Comment

    Once again, you are a saint! This is the hardest job and you're doing a great job. I'm sure your mom appreciates you being there rather than the "devil" egg lady and the dog hater.

  • Traqqer 2/6/2011 Flag This Comment

    Very good points. We did this for our grandmother many years ago and found it was a mistake for us. It may have just been the worker's attitude, but we vowed never to do it again. Thanks for the warnings.

  • goodselfme 2/5/2011 Flag This Comment

    Unfortunately, being in the home care nursing business for many years I saw a lot of the imbalances you discuss in your well done article.It is a crime people in administrative positions can quite often earn better wages than the care givers.

  • bossypants 2/5/2011 Flag This Comment

    Good for you to write this list and raise awareness of what elder care is like for those who haven't a family to care for them. There are few standards and no regulation for this care and, as you pointed out, those who provide it are paid far less than garbage collectors.

  • BonnieDossKnight 2/5/2011 Flag This Comment

    I know you speak truth. As Tennessee moves to a community setting for our "intellectually disabled", I'm hearing more and more on the subjects you witnessed first hand. Of course, it is a different population, but the same type caregivers. Kudos to you for a list that is right on target. HI5

  • BusyWriter 2/5/2011 Flag This Comment

    Excellent list! I had coffee with a friend earlier today who also quit her teaching job to stay at home and care for her father full-time rather than trust his care to an agency. He is doing so much better now :)

  • Jeanniemaries 2/5/2011 Flag This Comment

    I should be a home care worker san the agency. I certainly speak English, love animals, I'm not working and love to pamper people.

  • clewand550 2/5/2011 Flag This Comment

    I'm sure this is frustrating to you. You are a remarkable person to have the patience and love that you have for your mom.

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