Extra Costs to Deliver an Appliance

Business - Customer Service
By: IzzyDuncan    
11-Jan-2011

Introduction:You've decided to buy a new appliance and have compared all the obvious costs. Before you make the purchase, ask the sales associate about the extra costs associated with the delivery and installation.

  • 01

    Removing an Old Appliance

    Taking away your old appliance may cost as much as the difference between the appliance you selected and another store with free removal of the old item. Worse yet, the delivery service may simply leave you with your old, broken appliance. Removal then may add considerable cost to dispose of the item.

  • 02

    Connection

    The dishwasher has been delivered to your kitchen and the delivery people are loading up to leave. You assumed that the delivery included connection to the water line and to the sewer. These connection fees are usually extra. Be specific about asking about the price for appliance connections.

  • 03

    Second-Floor Apartments

    Delivery may be free to the first floor, and maybe even to the second floor, but delivery may be non-existant to an upper-level apartment, especially if your apartment, condo or co-op doesn't have an elevator.

  • 04

    Hours of Delivery

    You may note in your calendar a morning delivery, but the delivery truck may load your appliance in the front, meaning you're the last delivery for the day. Get a firm commitment in writing when you buy the appliance about the delivery hours and possibilities for setting the time.

  • 05

    Weekend Delivery

    Another problem with some delivery services is the crew doesn't work on weekends, including lack of Saturday service. If you're expecting a weekend delivery, get the promise in writing from your sales associate or sales manager. That way, if the regular service doesn't deliver, your sales person is on the hook to rent a truck and deliver your appliance.







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